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Our Values

The difference is knowing what you want and what the end is supposed to look like.

Vince Lombardi

Vince Lombardi, legendary coach of the Green Bay Packers in the late 1960’s/early 1970’s, was driven with the end result always in mind. Determined to get the most out of each of his players and coaches, he accepted nothing less than a personal commitment and total sacrifice of one’s personal desires for the greater good of the team. Perfection was the goal of all effort put forth, and Lombardi knew his team’s achievements would reflect the combined efforts of each individual. To that end, the Green Bay Packers were no different than other kinds of organizations, where results are only as good as each individual’s efforts. True teamwork harnesses the strengths of everyone, producing an outcome not possible any other way. It’s no wonder the NFL continues to award the Lombardi Trophy to each year’s Super Bowl championship team.

At Carolina In Home Flooring & Design Center, our vision is to be a preferred residential flooring sales and installation company where quality is embedded in all we do. From sales to installation, we intend to professionally sell and install the right products at reasonable prices and commit to exceptional customer service standards.

To that end, our mission is to ensure a simplified, value-added in-home buying experience, utilizing knowledgeable, committed and hard-working sales consultants whose purpose is to meet our customers’ needs through proper alignment of fairly-priced appropriate flooring products. We will support this buying experience with responsive sales support staff and a dedicated team of professional installers who pride themselves in the quality of their work, one job at a time.

In every interaction, we will strive to uphold our values to be personable, prompt, thorough, honest and respectful as we compete with integrity for new business, and we hope in doing so that we earn our customers’ trust for future work through repeat business and new customer referral opportunities.

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